The Best Shipping Strategy for Toronto Ecommerce Businesses

Published by: Thomas Kimura

January 10, 2018

When it comes to shipping your products, you need to be able to ensure that your customers receive their items on time, and in excellent condition. Your ecommerce business relies on you reputation, and there is no quicker way to spoil this than by sending out parcels late, or via a courier service that you can’t trust. Thankfully, we’ve put together this guide so you can safe in the knowledge that your parcel will be received as it should.

Firstly, if your items are small enough to fit inside an envelope, then you can use Canada Post letter mail, or alternatively you can opt to use Chit Chats. You can visit their site at – Chit Chats also offer a wide range of options which may suit you, depending on your business. They offer services including international shipping, shipping supplies and fulfilment solutions, which can be a great way to streamline larger ecommerce stores, particularly if you’re running low on space to store your stock. The Chit Chats website has a wealth of information which on their easy-to-navigate website. Their phone numbers are clear to find if you’d prefer to speak to a member of staff.

If you’re seeking packaging for your products, then there are plenty of options. Here are just a few that we recommend:

If you’re looking for bespoke packaging rather than the general stock that’s available on the market, then there are companies which specialise in offering these services. They’ll work with you to create a set of custom packages for your items. Here are a couple worth taking a look at:

If you’ve got your packaging ready, but would like to make it more eye-catching and appealing, then you can do this by adding custom stickers, twine, stamped logos or various other methods. There are companies which offer these services; having decorated packaging rather than plain boxes can make your items feel more premium when the buyer receives them, and is a great way to reinforce your brand. Here are some businesses worth checking out:

  • (A Toronto company who also provide a selection of other cool stuff if you’re planning to open a pop up store for your ecommerce business)
  • (Another company based in Toronto)

If you want to print out invoices and thank you notes for each order, then take a look at this app:

If you’re a high volume seller, then you may consider printing out shipping labels directly via Shopify to streamline your workflow and save time. You can use Shopify’s own built-in labels, or a third party app. Remember to make sure that the labels will work with Chit Chats if you decide on using them.

We hope you’ve found this guide useful. As you continue to grow your ecommerce store, you can begin to look into getting bespoke packaging created to really help take your business to the next level, and give your customers the service they deserve. Thankfully, there a packaging suppliers and postage services for businesses and budgets of all sizes. If you’re just starting out, the individual unit cost of a parcel may seem quite high, but as the number of boxes you order increases, the prices will drop, helping you increase your profit margins. The best tip is to check out the links posted in this article, and contact the companies which are best suited to your current needs.


About the Author - Thomas Kimura

Thomas loves problem-solving and getting shit done for people! He is a Torontonian who has been building and designing software for himself and others over the last 5+ years.